A complete eight-hour path
Forty instructional lessons are organized into eight focused sections, followed by chapter checks and a cumulative final assessment.
Florida ACA agents need more than definitions. This course follows the work from producer authority and consumer consent through enrollment, plan comparison, complaint handling, and audit readiness.
The course uses Florida-facing examples, current Marketplace sources, documentation checkpoints, and client-service scenarios that agents can apply to day-to-day work.
Forty instructional lessons are organized into eight focused sections, followed by chapter checks and a cumulative final assessment.
Consent, identity, application review, agent association, eligibility, verification, effective dates, renewals, and transitions are treated as one connected workflow.
Lessons emphasize accurate explanations, source-based plan comparisons, protected consumer information, complete records, complaint response, and corrective action.
Plain-English lessons, realistic scenarios, and section-by-section knowledge checks keep the course structured and quiz-ready without relying on filler.
Each section contains five lessons and a graded chapter knowledge check. Final course availability and Florida CE credit depend on DFS approval.
Until then, Florida Life and Health producers can use the approved Marshmallow CE 4-Hour Law & Ethics course or review Florida CE requirements.